Policies


Shipping Policy

SHIPPING INFORMATION

We ship packages through FEDEX and offer several tiers of shipping within the United States: Ground, 2nd Day Air, and Next Day Air. Of note, not all options are available for every shipping address.

For shipments outside the US, please contact us for options. Shipping charges cannot currently be processed on our website.  

We cannot ship to PO Boxes.

Tracking Numbers will be provided as soon as possible. You will receive an email once the order ships that will include the tracking number. Additionally, you can also login to your account and look for the tracking number connected with your order.

Shipping Times & Rates

Orders for in-stock items ship same day if placed before 1 PM Eastern Time, or unless otherwise noted. We will contact you within 24 hours regarding any delays.

You can calculate shipping costs in the online cart before checkout.

 


 Returns Policy

Returns Policy:

We want to make sure you are completely satisfied with your purchase and service from Wave RFID. Most items can be returned or exchanged in original condition. If you have any questions regarding our return policy, or would like to request a return or exchange, please call 1-844-928-7343 within 30 days of receipt of your order. Please note that any returns or exchanges may only be authorized within 30 days of receipt of your order. Once you place a call our service representatives will issue a return authorization number to you within 3 days along with details for shipping.

Readers and Printers have a warranty period of 1 year and may be eligible for exchange during that time. Please contact us at 1-844-928-7343 to discuss your concern.

All item(s) must be returned in their original condition, including the original packaging and all accessories. Any items not meeting this requirement will not be eligible for return or exchange.

RFID tags and printer ribbons are non-returnable.

PHONE & EMAIL

Phone:
1-844-928-7343 

Email:
contactus@waverfid.net


Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for waverfid.net. This privacy notice applies solely to information collected by this website.

Information Collection, Use, and Sharing

Any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, respond to your inquiry or to ship an order.

Unless you ask us not to, we may contact you via email, snail mail or telephone in the future to tell you about services, or changes to this privacy policy.

Your Access to and Control Over Information

You may communicate with us about your information. Please contact us to correct your information or to remove your data from our website by utilizing this link: http://www.waverfid.net/pds/contact-us/

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to store your cart contents for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use the checkout section of our site.

Links

Our website may contain links to other websites and those third-party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. We encourage users to be aware when they leave the site and to read the privacy statements of each website that collects personally identifiable information.

Security

We take reasonable precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform tasks and fill orders are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

No data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect users' personal information, Wave RFID cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk.

If you have any questions concerning our privacy policy, you should contact us. You can email us at contactus@waverfid.net